Operator Details
The venue is owned and operated by Royal Panda Limited, a company licensed and regulated by the Lotteries and Gaming Authority of Malta and the Gambling Commission of the UK.
The Warm and Fuzzy
With a cute and cuddly panda bear as the principal character and a couple of innovative extras to enhance the overall gambling experience, Royal Panda is a cut above the rest. There's an onsite store where loyalty points act as currency and smartphones, tablets, clothing, jewellery, luggage and trips for two to Vegas are among the merchandise. The player's pick is the Hot & Cold Slots feature that quickly determines which slots are hot, based on the payouts generated by a single spin, and which are not. Factor in games by software celebrities and bonuses bigger and better than most and you've got a premier panda-inspired betting site with support services to match. Night owls may, however, be a bit disappointed with the limited operational hours of customer service.
Software Platforms
The venue runs on the NetEnt software platform and provides games by two of the best known brands in the industry:
Need Help?
A limited customer support service is available to deal with all casino-related enquiries. Hours of operation are 09h00 to 22h30 GMT+1 daily and points of contact are live chat, a contact form onsite and email.
Money In and Money Out - Banking Methods
As a venue targeting the global gambling market, Royal Panda offers an extensive array of universal and domestic payment solutions:
- uKash - universal prepaid solution used by Canadians, Australians, South Africans and New Zealanders
- Paysafecard, AstroPay - international prepaid cards
- Visa, Mastercard, Visa Electron, Maestro - widely accepted credit and debit cards
- Skrill, Neteller - universal e-Wallet solutions
- Sofort - real-time bank transfer used in the UK, Austria, Spain, France, Germany, Italy, Belgium and the Netherlands
- eWire - Scandinavian e-Wallet solution
Withdrawal Turnaround
Bank Transfers : Between 3 days and 10 days
Checks : N/A
Debit and Credit Cards : Between 3 days and 5 days
Ewallet : Approximately 24 hours
Manual Flush : No
Reversal Time : 24 Hours (pending period)
Withdrawal limits: €5,000 within any 24-hour period
Minimum Withdrawal: €10
