Operator Details
Imperium Network Solutions Limited operates Playgrand Casino on behalf of Caddell Limited, a company based in the UK. Imperium operates not only Playgrand Casino, but also a group of many other online casinos.
Caddell Limited has been licensed to operate online gambling services by the UK Gambling Commission.
The Warm and Fuzzy
Playgrand Casino literally reeks of elegance. Set against the backdrop of a grand brick-and-mortar casino, Playgrand Casino has accounts at several social networking sites and offers casino gambling services that are compatible with mobile devices as well as desktops.
The top features of the online casino are its multiple provider games, great bonuses, and excellent customer care. The site is easy to navigate, and all the important links along with the games portfolio are right on the homepage. This makes it very easy for new players to find information related to games and bonuses.
Need Help?
Playgrand Casino offers excellent customer support and has a team of customer care representatives who are willing to assist players at any time of the day or night.
If you have a question, you can:
- Send an email to support@playgrandcasino.com
- Launch the 24/7 live chat facility
You can also check out the Frequently Asked Questions (FAQ) section for answers to commonly asked player queries. If you need help about game rules, just check out the game rules section of the support page.
Money In and Money Out - Banking Methods
Playgrand Casino reveals cashier details only to registered players. However, according to the footer of the homepage, the site offers a large number of banking methods as follows.
Credit/Debit Cards - Playgrand Casino accepts MasterCard and Visa, which are popular payment options worldwide.
Ukash and PaySafeCard - Ukash and PaySafeCard are popular prepaid options in Canada, UK, Australia, and Europe
POLi - This method can be used to anonymous transfer funds from bank accounts to online casino accounts.
Skrill and Neteller - These are eWallets that can be used to quickly, safely, and securely move funds to online casino accounts.
Withdrawal Turnaround
Bank Transfers : Between 3 days and 5 days
Checks : N/A
Debit and Credit Cards : Between 2 days and 5 days
Ewallet : Between 24 hours and 2 days
Manual Flush : No
Reversal Time : 24 - 48 Hours
